Future of Consumers
Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. Follow our socials so you know when a new episode is released: LinkedIn, Twitter.
If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!
Embracing Customer Loyalty
In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through:
- Understanding just what loyalty means to customers, and
- How you can build that loyalty with your tribe.
Future of Retail
Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.
Technology and the Retail Landscape
Paco Underhill – Owner of Peckshee LLC
We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Paco Underhill, Owner of Peckshee LLC, futurist, motivational speaker and author of multiple global bestselling books – including Why We Buy: The Science of Shopping published in 27 languages and used in design schools and MBA programs all over the world. In this session we discuss:
- Will physical stores cease to exist?
- What is the role of physical retail in our increasingly technological world?
- What makes airport retail so endearing?
We hope you enjoy this session!
Inspiring Retail Leaders Finalists
The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.
A Conversation With Feras Keram
Feras Keram, CEO and Co-Founder of Pharmacy 4 Less
Feras talks about his greatest role model, his Father, who’s great resilience has inspired him throughout his career to be the leader he is today. Learn about where Feras’ best ideas come from. We hope you enjoy this conversation.
State of the Nation
This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.
With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!
23rd State of the Nation: Growing Great Customer Loyalty Through Emotional Connection
Briony Kennedy (Founder & CEO, Adorn Cosmetics), Anthony Grice (CEO, Clark Rubber), Adam Posner (Founder & CEO, The Point of Loyalty).
How do you build a profitable loyalty program through emotional connection? We debunk myths on what a real loyalty program is, why it’s not as simple as discounting and how to build true customer loyalty that will have your customers choose you first and foremost every time (even if your prices are not the lowest). We hope you find this insightful and take away a couple good strategies you can personally implement in your business?